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Every item is inspected for quality prior to shipping to the customer. If you need to return an item due to a product defect or a packing error made by Speed Dawg, contact us first by calling 717-741-2665 or 866-906-7801 or by e-mail at When making the return, insure the item for its purchase price and pre-pay the shipping charges. Speed Dawg will refund any shipping charges paid to return the item. This does not apply to returns being made for styling or sizing changes. Speed Dawg will not accept items for return or exchange after 30 days of the original ship date. All returned items are subject to a quality inspection. Custom orders are not eligible for refund or exchange. Speed Dawg will not accept worn or damaged items for exchange or refund. Items returned to  Speed Dawg in unacceptable condition will be returned to the customer at the customer's expense and the customer's shipping charges will not be reimbursed.